Privacy policy

Privacy Policy

Last Updated: 02 November 2026

This Privacy Policy explains how Kiddozbrain ("we," "us," or "our") collects, uses, stores, and shares your personal information when you visit or make a purchase from https://kiddozbrain.com/ or otherwise interact with our website, products, and services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

Contact Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Account Information

  • Username and account details

  • Password (stored and managed through applicable platform security systems)

  • Account preferences

  • Profile information

Transaction Information

  • Products viewed or purchased

  • Products added to your cart

  • Order history

  • Returns, exchanges, and cancellations

  • Purchase and transaction details

Payment Information

Payment information may include payment method, transaction ID, payment confirmation, and other details required to process your order.

Payments may be processed through third-party payment gateways. We do not intend to store complete payment card details on our own systems.

Communications

We may collect information you provide when contacting us, submitting inquiries, requesting customer support, or providing feedback.

Device and Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Network information

  • General location information

  • Referring URLs

Usage Information

We may collect information about how you interact with our website, including pages visited, products viewed, links clicked, browsing activity, and visit timestamps.

2. How We Collect Personal Information

We may collect personal information through the following methods:

Directly From You

When you:

  • Create an account

  • Place an order

  • Submit a form

  • Make a purchase

  • Contact customer support

  • Subscribe to promotional communications

  • Participate in promotions or surveys

Automatically

We may automatically collect certain information through cookies, pixels, tags, log files, and similar technologies when you browse our website.

From Service Providers

We may receive information from third-party service providers that help us operate our online store, process payments, deliver orders, provide analytics, and manage customer communications.

From Third Parties

Where permitted by applicable law, we may receive information from business partners, advertising platforms, social media platforms, and other third-party sources.

3. How We Use Personal Information

We may use your personal information for the following purposes:

Order Processing and Service Delivery

  • Process and fulfill customer orders.

  • Arrange shipping and delivery.

  • Process payments.

  • Manage customer accounts.

  • Handle returns, refunds, and exchanges.

  • Provide order confirmations and updates.

Customer Support

  • Respond to customer inquiries.

  • Resolve complaints and issues.

  • Provide assistance with orders and products.

  • Communicate important service-related information.

Marketing and Advertising

Where permitted by applicable law, we may use your information to:

  • Send promotional emails and offers.

  • Share product updates.

  • Display relevant advertisements.

  • Measure advertising performance.

  • Improve marketing campaigns.

You may opt out of promotional communications at any time using the unsubscribe option or by contacting us.

Security and Fraud Prevention

  • Detect and prevent fraudulent transactions.

  • Protect our website and customers.

  • Verify transactions and accounts.

  • Investigate suspicious activities.

  • Maintain the security of our systems.

Legal and Compliance Purposes

We may process personal information when necessary to comply with applicable laws, respond to lawful requests, resolve disputes, and protect our legal rights.

4. How We Share Personal Information

We may share personal information with third parties when reasonably necessary to operate our business and provide our services.

These may include:

Service Providers

  • E-commerce platform and website hosting providers.

  • Payment gateways and payment processors.

  • Shipping and logistics companies.

  • Analytics providers.

  • Customer support providers.

  • Marketing and communication platforms.

  • Security and fraud prevention providers.

Advertising and Marketing Partners

Where permitted by applicable law, certain information may be shared with advertising or marketing partners to measure advertising performance and deliver relevant advertisements.

Legal Requirements

We may disclose personal information when required or permitted by applicable law, including in response to lawful government requests, court orders, or regulatory requirements.

Business Transfers

If our business undergoes a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.

We do not sell personal information to third parties for monetary consideration.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

These technologies may help us:

  • Remember your preferences.

  • Keep items in your shopping cart.

  • Understand website usage.

  • Analyze website performance.

  • Improve website functionality.

  • Measure advertising effectiveness.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies and tracking technologies.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, applications, or other platforms.

These third parties operate independently and have their own privacy policies and practices.

Kiddozbrain is not responsible for the privacy practices or security of third-party websites. We encourage you to review their privacy policies before sharing personal information.

7. Children's Privacy

Kiddozbrain offers products that may be intended for children. However, our website and online purchasing services are intended to be accessed and used by adults or individuals legally permitted to make purchases.

We do not knowingly collect children's personal information in violation of applicable laws.

Parents or legal guardians who believe that a child has provided personal information to us may contact us using the details provided below.

Where required, we will take appropriate steps to address such information.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Customers are also responsible for maintaining the confidentiality of their account credentials.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders.

  • Maintaining business and transaction records.

  • Providing customer support.

  • Complying with legal obligations.

  • Preventing fraud.

  • Resolving disputes.

  • Protecting our legal rights.

Retention periods may vary depending on the type of information and applicable legal requirements.

10. Your Privacy Rights

Subject to applicable laws, you may have certain rights regarding your personal information, including:

Right to Access

Request access to the personal information we hold about you.

Right to Correction

Request correction of inaccurate or incomplete personal information.

Right to Deletion

Request deletion of your personal information, subject to applicable legal exceptions.

Right to Withdraw Consent

Withdraw consent where personal information is processed based on your consent.

Right to Opt Out of Marketing

Unsubscribe from promotional emails and marketing communications at any time.

Even if you opt out of promotional communications, we may continue sending essential order-related and service-related notifications.

11. How to Exercise Your Privacy Rights

If you wish to access, correct, or request deletion of your personal information, or have questions about our privacy practices, please contact us using the information in the Contact Us section.

We may request information to verify your identity before processing certain requests.

We will handle valid requests in accordance with applicable legal requirements.

12. International Data Transfers

Certain service providers may process or store personal information on servers located outside your country of residence.

Where personal information is transferred internationally, we will take appropriate steps and follow applicable legal requirements regarding such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

We encourage customers to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Business Name: Kiddozbrain
Owner / Legal Entity: Navneet Bhullar

Email: bnavneet1986@gmail.com
Phone: +91 7009676189

Business Address:
Village Kisanpur, PO Motta Lahija,
Mandvi, Bhuj, Kutch, Gujarat – 370465, India.

Website: https://kiddozbrain.com/

Customer Support Hours:
Monday – Saturday
11:00 AM – 7:00 PM IST

We aim to respond to privacy-related inquiries as promptly as reasonably possible.